Refund Policy

We do not give refunds for change of mind; we will only issue refunds if your item is faulty or you have received an incorrect item. 

All refunds must be returned within 14 days of receiving your stamp/cutter. For a refund to be processed, the item must be in its original packing and unused. 

To recevie a refund, you must contact us on the.sweetcut@hotmail.com 

In this email, please supply the reason why you are requesting a refund, along with a picture of the item. Once we have received your email, we will contact you with futher instructions. 

Tips and tricks 
We supply these stamps and cutters to amazing bakers who have been baking for many years. Sometimes when starting up, you can encounter some simple problems that you may not know how to fix (for example, fondant which is too sticky). Reach out to us, we are happy to help with some tips and tricks.